Contributors: Thomas F. Crum
Crum defines his method of conflict management through the lens of an Aikido martial artist which, all things considered, is a very interesting perspective. However, I was not a big fan of the book as it focused too much on expanding and contracting “ki” or “sources of positive and negative energy”.
My takeaway from this book is that I need to be more aware of the reasons behind a conflict. I need to be willing to expend more energy to understand what is driving the conflict rather than jumping into the fray with an unmoveable viewpoint. This willingness to search for understanding will allow me to clearly see all viewpoints in the conflict and work towards a solution acceptable by all sides.